AGENTIC AI

AI built into the data layer.
Not bolted on after.

Because Auto Expert runs on modern architecture, AI lives in the data layer instead of being stapled onto a 30-year-old system. Here's what we're building across the platform — and we'll always tell you what's live today and what's still on the way.

What we're building.

AI where it earns its place — never a chatbot in the headline. Here's what's live, in beta, and on the way.

In beta

Miles, your in-app assistant

Ask about performance, anomalies, or a customer's history — Miles answers from your dealership's own data first, then trusted industry sources.

In beta

Voice-to-RO dictation

Talk through the write-up at the car; Miles turns it into a clean, structured repair order — no typing at the terminal.

In beta

Customer roleplay & coaching

Advisors and salespeople practice real customer conversations with Miles and get instant, specific coaching — reps that used to need a manager in the room.

In beta

Automated declined-work follow-up

Declined and deferred work resurfaces and follows up on its own — pulling money you already earned back into your bays.

In beta

Anomaly alerts

Miles watches your numbers across departments and flags what's off — before it quietly costs you a month.

In beta

Training & document generation

Generate training modules, SOPs, and customer documents from your own playbooks in seconds — inside the app.

TUNED TO YOUR STORE

An assistant built for your dealership — not a generic model.

Miles learns from everything you put into Auto Expert — your values, your rules, your goals, your people. The more your dealership runs in one place, the sharper and more specific your assistant gets.

Core values

The principles your store runs on — so guidance always sounds like you, not a generic script.

Handbooks & policies

Your SOPs, pay plans, and policies — Miles answers by your rules, not the internet's.

Goals & targets

Department and store goals — so every answer points back to the numbers you're chasing.

Training library

Your Automotive Academy content — Miles coaches your people on your material, not someone else's.

Intranet & documents

Announcements, the doc library, and the org chart — Miles knows how your store actually works.

Performance data

Live results across every department — Miles sees what's working and what's slipping in real time.

Your data is its first source of truth — it belongs to you, and it never trains a public model.

You pay to get them in. Then you let them walk.

Dealers spend a fortune marketing for every car deal — then leave the easiest money in the building sitting in the DMS, never followed up. Auto Expert's AI is built to close that gap.

MONEY IN
$705
spent on advertising for every new vehicle you sell
About $543K a year at the average store, just to get customers in the door. (NADA, 2024)
VS
MONEY OUT
$750K–$2.2M
in declined service work that walks out every year
Work already recommended, already in your system — most of it never followed up. (Industry, ~$266B/yr)

Auto Expert resurfaces declined and deferred work and puts the follow-up on autopilot — so the money you already spent to earn that customer doesn't drive off with them.

See the AI work in your own store.

Founding dealers help shape what gets built next — and get a direct line to the team building it.

Become a founding dealer → See it in action